Live in Kochi · Bangalore opening soon

Your parents'
hospital visits,
handled.

A trained companion arrives at your parent's home, stays through the entire visit, and brings them safely back. You get WhatsApp updates at every step, from wherever you are.

Book a companion visit See how it works

9:41

Presenza

Visit in progress

TODAY

Picked up from home. Cab on the way to Aster MIMS.

10:00 AM

En route to Aster MIMS. ETA 15 minutes.

10:28 AM

Arrived. Checked in with the consulting doctor.

10:42 AM

Thank you. Please send the prescription when done.

10:45 AM

Consultation underway. All going smoothly.

11:08 AM

Prescription in hand. Heading home now.

11:52 AM

Visit complete. Home and resting.

Prescription & summary

2 pages · 340 KB

12:30 PM

Message

Companion assigned

Profile sent 24 hrs before visit

Home safe

12:30 PM · Rx attached

Background verified companions

Assigned 24 hrs ahead

Full summary after every visit

WhatsApp reply within minutes

How it works

A Presenza visit, start to finish.

Exactly what happens from the moment you book to the moment your parent is home safe. No surprises.

You book a visit

WhatsApp us or book online in under 30 seconds. Tell us the hospital, the doctor, and the date.

Confirmed within minutes

YOUR BOOKING

Type: Cardiology consultation

Hospital: Aster MIMS, Kochi

Date: Tue, 28 Apr · 10:30 AM

Language: Malayalam preferred

Your companion is assigned

24 hours before the visit, we send you their name, photo, training credentials, and direct number. You know exactly who is coming.

Background verified

Companion assigned

Profile sent 24 hours before the visit

Background verifiedHospital trainedMalayalam · English

Pickup, visit, drop-off

Your companion arrives at your parent's home, travels with them to the hospital, stays through the entire visit, and brings them safely back. WhatsApp updates at every key moment.

Real-time WhatsApp thread

Picked up from home. On the way.

10:00

Arrived at Aster MIMS. Checked in.

10:42

Visit complete. Dropping home.

11:58

You get the full summary

Within 30 minutes of departure: prescription photo, doctor notes, follow-up date, and any flags the companion noticed. Everything in one thread.

Sent within 30 min of discharge

Visit summary

Visit · 28 Apr

✓ Prescription (2 pages)

✓ Consultation notes

✓ Follow-up: 15 May

✓ BP slightly elevated, noted

Not a stranger.
A professional.

Every Presenza companion is hand-selected, trained in hospital protocol, and background-verified. They arrive at your parent's home in uniform, carry ID, and report to a senior operations lead during every visit.

Meet our companions

Hospital protocol trained

4-week in-person training program, refreshed quarterly.

Background verified

Police verification, reference checks, ID registered with us.

Multilingual

Malayalam, English, Hindi, Tamil. Your parent speaks their language.

Live supervision

Every visit tracked by a senior ops lead. Escalation takes seconds.

What you get

One service. Door to door.

Every Presenza visit is the same complete experience: from your parent's doorstep to the hospital and back home safely. Pricing depends on the type of visit, and we share it transparently before you book.

Pickup from home

Your companion arrives at your parent's home 30–45 minutes before the appointment. Cab to hospital is included.

Full visit accompaniment

Check-in, OPD navigation, consultation, billing, pharmacy. Your companion stays present from arrival to discharge.

WhatsApp updates

Real-time updates at every key moment: pickup, arrival, consultation, departure. You stay informed without asking.

Drop-off & summary

Companion travels back home with your parent. Within 30 minutes: prescription photo, doctor notes, follow-up date.

Pricing

Two visit types. One transparent quote.

Pick what fits what your parent needs. We share the full price on WhatsApp before you confirm. No hidden fees, no hourly meters.

Standard

Consultations and diagnostic visits.

Outpatient appointments and routine diagnostics. End-to-end, from pickup at home to drop-off.

Home pickup and drop-off
Full visit accompaniment
Real-time WhatsApp updates
Prescription photo
Post-visit summary within 30 minutes

Book now

Premium

Most booked

Hospital visits and extended support.

Admissions, specialist visits, or anything with multiple stops and paperwork. Same end-to-end experience, more time and handling.

Everything in Standard
Pre-visit doctor question prep
Consultation notes
Document handling
Follow-up coordination

Book now

Free cancellation up to 6 hrs before the visit

Honest answers

The questions
families ask before booking.

We would rather over-explain than let you book with a doubt in your head.

Still have a question?

WhatsApp us. Replies in minutes

See all 34 questions →

What if my parent does not speak English well?

Every Kochi companion speaks Malayalam and English. Most also speak Hindi and Tamil. When you book, tell us the preferred language. We match accordingly, and confirm it 24 hours before the visit.

What if the doctor prescribes tests or admission?

Your companion tells you immediately on WhatsApp and waits for your call. We coordinate same-day tests when feasible, or schedule a follow-up visit. Either way, your parent is never left to figure it out alone.

How do you handle a medical emergency?

The companion is trained to alert the hospital team, call emergency services, and notify you and our operations lead, in that order, immediately. A senior ops lead supervises every visit live, so escalation never depends on one person.

Can I speak to the companion during the visit?

Yes. You get their direct WhatsApp number 24 hours before the visit. Many families also have a short video call with their parent during the wait, and we encourage it.

Does the companion travel with my parent from home?

Yes. Door to door. Your companion arrives at your parent's home 30 to 45 minutes before the appointment, travels with them to the hospital (cab included), stays through the entire visit, and brings them safely back home.

Where we are live