Kochi · Bangalore · Expanding across India

Professional companions
for your parent's
hospital visits.

A trained companion arrives at your parent's home, stays through the entire visit, and brings them safely back. You get WhatsApp updates at every step, from wherever you are.

Free booking · Cancel anytime · Price confirmed before scheduling

Trusted by 300+ families managing parents from abroad
Free cancellation up to 6 hours before
9:41
Presenza
Visit in progress
TODAY
Picked up from home. Cab on the way to Aster MIMS.
10:00 AM
En route to Aster MIMS. ETA 15 minutes.
10:28 AM
Arrived. Checked in with the consulting doctor.
10:42 AM
Thank you. Please send the prescription when done.
10:45 AM
Consultation underway. All going smoothly.
11:08 AM
Prescription in hand. Heading home now.
11:52 AM
Visit complete. Home and resting.
Rx
Prescription & summary
2 pages · 340 KB
12:30 PM
Message
C
Companion assigned
Profile sent 24 hrs before visit
Assigned 24 hrs ahead
Full summary after every visit
WhatsApp reply within minutes

What families say
after booking.

"My mother had a cardiology appointment at Aster MIMS. I am in Dubai and I knew exactly what was happening at every step. The companion photographed the prescription before my mother even got home. For the first time in years, I felt like I could actually breathe during her hospital visit."

Arjun M.
Dubai
Cardiology OPD at Aster MIMS, Kochi

"My father is not very tech-savvy and gets anxious in new places. The companion waited with him, explained things in Malayalam, and sent me a complete summary of what the doctor said. It was exactly what I needed to manage his care from California."

Divya R.
San Francisco
Specialist consultation at Rajagiri, Kochi

"I work long hours and my mother does not like being alone at hospitals. Having someone trained and trustworthy pick her up from home and stay with her the entire time removed so much stress from both our lives."

Shanthi K.
Bangalore
Routine checkup at Lakeshore, Kochi

"When my father needed to go for his dialysis follow-up, the companion knew exactly what questions to ask the nephrologist and documented everything. I got the information in a format I could actually understand and act on."

Ramesh N.
London
Nephrology follow-up at Amrita, Kochi

"I was terrified that my mother would be confused or embarrassed going with a stranger. But the companion was so calm and respectful. My mother actually asked if the same person could come next time."

Priya S.
Kochi
Gynecology visit at Aster MIMS, Kochi

Not a stranger.
A professional.

Every Presenza companion is hand-selected, trained in hospital protocol, and background-verified. They arrive at your parent's home in uniform, carry ID, and report to a senior operations lead during every visit.

Companions are not nurses or medical providers. They are trained, professional, present - and that is what families actually need.

Meet our companions

Built by Suhail, Nizamudheen, and Shafneed after they experienced the gap families face when elderly parents need hospital support. Learn our story

We started with hospital visits because that is where families need us most urgently. Wherever someone should not face a difficult moment alone, that is where Presenza is going.

Trained for the moment
Hospital protocol training, emergency response, and presence skills. 4-week in-person program, refreshed quarterly.
Background verified
Police verification, reference checks, ID registered with us.
Multilingual
Malayalam, English, Hindi, Tamil. Your parent speaks their language.
Live supervision
Every visit tracked by a senior ops lead. Escalation takes seconds.
Peace of mind

What happens in an emergency?

In the rare moment something unexpected happens during a visit, your companion is trained to act immediately. You are never left wondering.

1

Alert hospital staff

Our companion immediately alerts hospital staff, calls emergency services if needed, and escalates to a senior operations lead.

2

Notify you instantly

You receive an immediate WhatsApp notification with what is happening. Our operations lead keeps you informed in real-time across timezones.

3

Full coordination

Our team coordinates directly with hospital staff, your parent's medical team, and you. Nothing is handled in fragments.

The reality: Emergencies during hospital visits are extremely rare. Your parent is already in a hospital with immediate medical support available. Our companion's role is to stay calm, alert staff immediately, keep you informed, and coordinate the response. Every companion trains quarterly on emergency response. You are never the last to know.

What you get

One service. Door to door.

Every Presenza visit is the same complete experience: from your parent's doorstep to the hospital and back home safely. Pricing depends on the type of visit, and we share it transparently before you book.

Door-to-door logistics
Your companion arrives at your parent's home before the outing. At a hospital, that's 30-45 minutes before the appointment, with cab included. Transportation and timing handled - your parent never figures it out alone.
Presence throughout
Your companion stays from the moment they arrive to the moment your parent is safely home. At a hospital, that means check-in, navigation, consultation, billing, pharmacy. Wherever the outing, they are fully there.
Real-time updates
You stay informed without asking. Updates at every key moment: departure, arrival, progress, departure again. You know what's happening even if you're in another city or country.
Documentation & follow-up
After the outing, you get a clear summary. At a hospital: prescription photos, doctor notes, follow-up dates. You have what you need to manage next steps.
Pricing

Two visit types. One transparent quote.

Pick what fits what your parent needs. We share the full price on WhatsApp before you confirm. No hidden fees, no hourly meters.

Standard
Consultations and diagnostic visits.

Outpatient appointments and routine diagnostics. End-to-end, from pickup at home to drop-off.

Typically from Rs. 1,200 · WhatsApp for your exact visit quote

  • Home pickup and drop-off
  • Full visit accompaniment
  • Real-time WhatsApp updates
  • Prescription photo
  • Post-visit summary within 30 minutes
Premium
Most booked
Hospital visits and extended support.

Admissions, specialist visits, or anything with multiple stops and paperwork. Same end-to-end experience, more time and handling.

Typically from Rs. 2,000 · WhatsApp for your exact visit quote

  • Everything in Standard
  • Pre-visit doctor question prep
  • Consultation notes
  • Document handling
  • Follow-up coordination
Book now

Free cancellation up to 6 hrs before the visit

Honest answers

The questions
families ask before booking.

We would rather over-explain than let you book with a doubt in your head.

Still have a question?
WhatsApp us. Replies in minutes
What if my parent does not speak English well?
Every Kochi companion speaks Malayalam and English. Most also speak Hindi and Tamil. When you book, tell us the preferred language. We match accordingly, and confirm it 24 hours before the visit.
What if the doctor prescribes tests or admission?
Your companion tells you immediately on WhatsApp and waits for your call. We coordinate same-day tests when feasible, or schedule a follow-up visit. Either way, your parent is never left to figure it out alone.
How do you handle a medical emergency?
The companion is trained to alert the hospital team, call emergency services, and notify you and our operations lead, in that order, immediately. A senior ops lead supervises every visit live, so escalation never depends on one person.
Can I speak to the companion during the visit?
Yes. You get their direct WhatsApp number 24 hours before the visit. Many families also have a short video call with their parent during the wait, and we encourage it.
Does the companion travel with my parent from home?
Yes. Door to door. Your companion arrives at your parent's home 30 to 45 minutes before the appointment, travels with them to the hospital (cab included), stays through the entire visit, and brings them safely back home.
Where we are live

Present where it matters.

Book a visit.
We take it from there.

Tell us about your parent's appointment. We'll match a companion, confirm the visit, and handle everything from pickup to drop-off.

Book via WhatsApp
Takes 30 seconds · Typical reply within minutes