Real stories from NRI families

"My mother has been seeing cardiologists in Kochi for three years. Before Presence, I was constantly worried. I'd call her asking about appointments, but get vague answers. With Presence, I get WhatsApp updates with photos of my mother at the hospital. I see the doctor's notes. I see the prescriptions. It's like I'm actually coordinating her care, not just guessing from 2,000 miles away. Cost? ₹1,500 per visit. Worth every rupee."

"When my father was diagnosed with cancer, I was on the other side of the world and felt helpless. Presence found an oncologist in Bangalore who's world-class. Every chemo session, I get updates. Photos of my father in the hospital. Notes on how he's responding. My father says his companion is like a second son. He looks forward to hospital visits knowing someone is genuinely caring for him. For me? I sleep knowing he's properly supported."

"My mother needed hip replacement. The NHS waiting list is 9 months. Kochi? Two weeks. But I was panicked about surgery and recovery from London. Presence explained every step. They were with my mother before, during, and after surgery. I got videos of her standing up after surgery. My mother recovered beautifully. No complications. The entire surgery was £5,000. In London, it would be £20,000+ waiting 9 months."

"My mother lives in Bangalore. She has diabetes and hypertension—ongoing stuff you need to monitor constantly. With time zone differences, it was impossible to coordinate. Presence sends her a companion for doctor appointments. This person checks on her health regularly. For the first time, I feel like I'm actually managing her health. Not just hoping she's okay. Actually managing it. I now pay maybe $150 CAD per month for complete healthcare coordination."