Professional hospital companion service in Bangalore.
Presenza helps families coordinate safe hospital visits for elderly parents in Bangalore. We handle pickup from home, full in-hospital accompaniment, and drop-off back home, with structured WhatsApp updates throughout the visit.
Home pickup and safe drop-off
Hospital navigation and queue support
Live updates for children in other cities or countries
Areas we serve in Bangalore
Experience at major Bangalore hospitals
45+ family visits completed
Expertise with cardiac care, advanced surgery protocols, and multi-specialist coordination.
38+ family visits completed
Specialized orthopedic and neurology care with comprehensive discharge follow-up.
32+ family visits completed
Emergency care, complex surgeries, and intensive ICU coordination support.
Presence in other cities
Kerala's healthcare hub. Multi-specialty care at Aster MIMS, Rajagiri, Lakeshore.
Northern Kerala's medical center. Aster MIMS, Meitra, Starcare.
Central Kerala's healthcare leader. Caritas, Aster Medcity, Mount Carmel.
How Presenza works: Four simple steps
You Tell Us What You Need
WhatsApp us the hospital, doctor, and visit type. We confirm availability and share the price. No surprise charges, ever.
We Match Your Companion
We select a trained companion based on your parent's age, language preference, and medical context. You receive their full profile 24 hours before the visit.
Door-to-Door Support On Visit Day
The companion picks up your parent from home, stays throughout the hospital visit, and brings them safely back. You receive real-time WhatsApp updates.
Complete Summary & Follow-Up
Within hours, you receive a detailed summary: what happened, what the doctor said, medications prescribed, and next steps. No guesswork.
Who Presenza serves in Bangalore
Managing your parent's care from abroad is a constant tension between distance and responsibility. Presenza closes that gap - you know exactly what's happening in real time, and your parent is never alone.
You can't leave work for every doctor's appointment. Your parent shouldn't navigate hospitals alone either. A trained companion gives both of you peace of mind.
One person coordinating all of a parent's care is overwhelming. Presenza handles the logistics, documentation, and follow-up so you can focus on the relationship.
What families say
after booking.
"My mother had a cardiology appointment at Aster MIMS. I am in Dubai and I knew exactly what was happening at every step. The companion photographed the prescription before my mother even got home. For the first time in years, I felt like I could actually breathe during her hospital visit."
"My father is not very tech-savvy and gets anxious in new places. The companion waited with him, explained things in Malayalam, and sent me a complete summary of what the doctor said. It was exactly what I needed to manage his care from California."
"I work long hours and my mother does not like being alone at hospitals. Having someone trained and trustworthy pick her up from home and stay with her the entire time removed so much stress from both our lives."
"When my father needed to go for his dialysis follow-up, the companion knew exactly what questions to ask the nephrologist and documented everything. I got the information in a format I could actually understand and act on."
"I was terrified that my mother would be confused or embarrassed going with a stranger. But the companion was so calm and respectful. My mother actually asked if the same person could come next time."
What's included in every visit
Door-to-Door Transportation
Pickup from home 30-45 minutes early, cab to hospital (included), safe return home. Your parent never figures out logistics alone.
Hospital Navigation
Check-in, queuing, waiting room support. The companion knows hospital layouts and processes so your parent isn't confused.
In-Visit Support
The companion stays throughout the entire appointment - taking notes, asking clarifying questions, ensuring nothing is missed.
Prescription & Pharmacy Coordination
Collecting prescriptions, photographing them, arranging pharmacy pickup. You get copies on WhatsApp.
Real-Time WhatsApp Updates
Pickup complete, arrival at hospital, check-in done, consultation started/ended, departure, home arrival. You're always informed.
Complete Visit Summary
Doctor's findings, diagnosis, medications, dietary/activity restrictions, warning symptoms, follow-up appointments - all documented clearly.
Medical Emergency Protocol
If something unexpected happens, the companion alerts hospital staff, calls emergency services, and notifies you immediately. A senior ops lead supervises every visit live.
Language & Cultural Match
English, Kannada, Hindi, Tamil - we match your parent's language and cultural comfort level.
Hospitals we serve in Bangalore
Bangalore has world-class hospitals. Our companions support visits at:
Frequently Asked Questions
How much does it cost?▼
Pricing depends on the visit type and expected duration. Tell us the hospital, doctor, and visit type on WhatsApp, and we'll share the full price within minutes - before you confirm anything. No hidden charges. For recurring bookings (4+ visits per month), we offer discounts.
Can I request a specific companion?▼
Absolutely. After your first visit, you can request the same companion every time. If they're available, we'll match them. If not, we'll tell you 24 hours in advance and assign a senior companion of similar profile. Consistency builds trust.
What if my parent needs to cancel or reschedule?▼
Cancellation is free up to 6 hours before the visit. Within 6 hours, a partial fee applies (we've already assigned the companion). Within 1 hour, the full visit is charged. Rescheduling is always free, subject to availability.
Do you operate on weekends and evenings?▼
Yes. We operate 7 days a week between 7 AM and 8 PM. For visits outside this window, contact us - we'll usually accommodate with a small after-hours surcharge communicated upfront.
What if something goes wrong during the visit?▼
A senior ops lead supervises every visit live. If anything unexpected happens, the companion alerts the hospital team, calls emergency services, and notifies you immediately - in that order. You're never left wondering what happened.
Specialized support: Hospital admission and discharge
Beyond regular hospital visits, Presenza offers specialized support during the two most critical hospital moments: admission and discharge.
Hospital Admission Support
Admission day is chaotic. Paperwork, insurance verification, medical history, tests. A Presenza companion handles coordination so nothing falls through the cracks.
Hospital Discharge Support
Discharge instructions, medications, follow-ups. Without clarity, your parent goes home confused and at risk. Our companion ensures everything is understood and organized.
Guides for families managing hospital visits in Bangalore
How Presenza Works in Bangalore
Complete workflow for hospital visits in Bangalore
Top Hospitals in Bangalore
Specializations and which hospital for what care
Hospital Companion at Apollo
Support for your parent's Apollo appointment
Hospital Companion at Fortis
Expertise for Fortis Hospital visits
Hospital Companion at Narayana
Support for Narayana Health City visits
Elderly Care Blog
Guides for managing parents' health
Managing Diabetes in Elderly Parents
Blood sugar targets, medications, complications prevention, and daily monitoring
Heart Disease in Elderly Parents
Symptom recognition, medications, lifestyle changes, and emergency protocols
Orthopedic Care & Arthritis
Arthritis management, joint replacement, physical therapy, and fall prevention
Hospital Navigation Guides
Everything your parent needs to know before their first hospital visit